Welcome to Mekan, a voice chat application ("Application") published by Devexa Tech. This Privacy Policy describes how Mekan collects, uses, stores, and protects your personal data. By using our services, you agree to the terms of this policy.
Devexa Tech and Mekan are committed to protecting child safety and preventing child exploitation in strict compliance with Google Play Developer Policies, Apple App Store Review Guidelines, and the relevant laws of the Republic of Turkey (Turkish Penal Code Articles 103 and 226, Law No. 5651). We enforce a zero-tolerance policy regarding child safety:
- 24/7 Mekan AI Moderation: Mekan employs an automated 24/7 AI moderation system (Mekan AI Moderation System) that continuously monitors the platform to ensure child safety. The AI system actively inspects voice rooms, profiles, and user interactions to detect and block any potential violations in real-time.
- CSAE Prohibition: Child Sexual Abuse Material and Child Sexual Exploitation and Abuse (CSAE) or any other speech, image, or behavior that threatens child safety is strictly prohibited and met with zero tolerance.
- Legal Reporting: Any account suspected of child abuse or CSAE will be immediately and permanently banned, its data frozen, and reported directly to the T.R. General Directorate of Security Cyber Crime Department, BTK, and international child protection agencies (e.g., NCMEC).
- Child Safety Contact: For any reports, inquiries, or feedback regarding child safety, please contact our child safety officer directly: info@devexa.xyz
1. Data We Collect
We may collect the following types of information when you use the Application:
- Personal Information: Your username, email address, profile picture, gender, and date of birth.
- Device and Usage Data: Your IP address, device model, operating system, and in-app interactions.
- Media and Communication Data: Voice room streams (processed temporarily for moderation and abuse prevention) and direct message metadata.
2. How We Use Your Data
The collected data is used for the following purposes:
- To provide, personalize, and improve our services.
- To maintain a safe and secure environment for voice chat and social interactions.
- To detect and prevent security breaches, child abuse, fraud, and illegal activities.
3. Data Sharing and Third Parties
Your data is not sold to third parties. However, it may be shared in the following situations:
- With judicial authorities and law enforcement in response to legal requests and child safety/CSAE reporting.
- With trusted third-party service providers who assist us with cloud storage, payment processing (e.g., Google Play Billing or App Store), and analytics.
4. Data Security
We implement industry-standard encryption and security measures to protect your personal data. Passwords are stored securely using hash methods, and financial transactions are handled by secure payment gateways.
5. Account and Data Deletion (Data Destruction)
You can delete your account at any time. You can perform this action directly from the Application (Profile > Settings > Delete Account) or submit a deletion request to our support team.
6. Contact Us
If you have any questions or feedback regarding this Privacy Policy, please reach out to us: